Refund policy

Return Policy:

  • We want you to be happy — returns accepted within 30 days for a refund or exchange.
  • Items must be unused and in resalable condition.
  • For soap or skincare products, returns are accepted only if the product is still sealed.
  • If the item arrived damaged or visibility is poor, please send clear photos of the problem when requesting a refund.
  • Shipping costs are non‑refundable unless the return is our fault.
  • To request a return or send photos, email us at info@asherongroup.com.